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Make every day
EARTHDAY!
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Testimonials
Your comfort is not just a product of our work, but also the purpose of our work.
To allow us to add your comments, please email us at feedback@wilsonbrothers.com
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“Wilson Brothers has, for the past four years, provided us with conscientious, efficient, wonderful service. We would not consider changing service companies and we do, without hesitation, recommend them to anyone. They are wonderful. Wilson Brothers installed our new furnace, the system 2000 Energy Kinetics and storage tank. The System 2000 is by far the best heating system that my wife and I have ever purchased. We are comparing this to the three heating systems we’ve owned in previous homes. It is the most efficient, quietest heating system that we have ever encountered. Our fuel oil consumption for heating and hot water has been reduced by half. We wish that we would have purchased a System 2000 years earlier.”
John and Dot A. - Townsend MA
“Wilson Brothers is a company you can trust to do a good job. My air conditioning installation was done by excellent employees. All work was neatly and efficiently performed – even to sweeping up afterward! When Wilson Brothers installed my furnace, the fire inspector said it was the best installation he had seen.”
James and Ronnie-Ann H. - Tyngsborough MA
“It is refreshing to do business with a company and its personnel who are honest and trustworthy.”
Apple Meadow Hardware - Townsend MA
“I’m writing you so you can say, ‘I told you so.’ As you know I decided to go with one of your competitors, because they were lower on their quoted price for our a/c system. WHAT A MISTAKE THAT WAS! The job was a disaster. I found out later that the company put in the wrong size air conditioner, didn’t properly wrap or seal the ductwork, and wired the air handler unit incorrectly. Thank you for coming to our rescue and doing the job for us. The new system that Wilson Brothers installed works perfectly. I should have listened to you and gone with Wilson Brothers in the first place. It would have saved us a lot of money and aggravation. Thanks again for saving us. I promise we won’t use anyone else ever again!”
A lesson learned the hard way,
Peter & Lori M. - Chelmsford MA
“Too often in this fast-paced society we don’t take a moment to stop and say ‘Thank-you’ for a job well done. Before more time passes, we want you to know how pleased we are with our new heating system, and to quote a neighbor, ‘It looks like a first class job!’ We realized there were some hurdles, but John’s ‘We’ll deal with it’ attitude made them surmountable. Keep up the good work.”
The Parkers - Pepperell MA
“During the entire process of design, installation, and clean-up, I have been totally impressed by all of your people. Your outstanding craftsmanship, commitment to quality, and meticulous attention to details are clearly evident in your work.”
Steve S. - Acton MA
“We have dealt with several HVAC companies and none were as knowledgeable and thorough as Wilson Brothers. It was clear that every Wilson Brothers technician was an expert and is invested in performing high quality work.”
Rose S. - Acton MA
“Thank you for the great job you did installing our heating system. From the first day we spoke, until the time when your people finished and cleaned up, it was a very pleasurable experience. The fire inspector even commented on the nice, neat job you did! Thank you again.”
James H. - Tyngsborough MA
“Techs on-site and phone staff are very pleasant and good to work with.”
John C. - Westford MA
“From the original installation to the early tune-ups, everyone at Wilson Brothers is professional and friendly.”
Linda A. - Bolton MA
“We stay with Wilson Brothers because of their honesty, integrity, and their efforts to fix any problems quickly and as economically as possible.”
Georgia and Bob S. - Pepperell MA
“Building a new home is a tedious, stressful process. Wilson Brothers is the ONLY company we enjoyed working with. Keep up the great work! Thanks again.”
Paul V. - Groton MA
“Wilson Brothers was very professional, knowledgeable and great to have in my home. They were quiet and totally non-disruptive. You have me for life!”
Ellie C. - Harvard, MA
“Excellent workers, cleaned area better than it was when they arrived; very professional in conversation even with each other. Job looks neat and finished”.
Carol Z. - Pepperell, MA
“We have hired many, many, companies and they were by far the best workers”.
Bruce & Pat M. - Sudbury, MA
“The service and installation were professional. The crew showed up on time and the job was finished ahead of time. All employees that I interacted with were very helpful. I’m happy I went with Wilson Brothers”.
Ellen P. - Groton, MA
“Where do you get men like these? They were capable and hard working, no short cuts and finished clean. The furnace and water heater work like a charm. Well done!”
Frank M. - Concord, MA
“This was a wonderful experience - everything happened on time, according to schedule, and there were no surprises. They answered all our questions and showed us how to operate our new system”.
Ellen & Robert H. - Hopkinton, MA
“They did an excellent job at installing the new system. Was a pleasure to have them do the work”.
Joel P. - Nashua, NH
“Professional hard workers who adapted to existing site conditions well; finished ahead of schedule”.
John W. - Ayer, MA
“Thank you so much for the excellent service on our air conditioning system. The technician did a spectacular job; He had such patience and determination to solve our problem once and for all. He did just that and we are so pleased. He is a professional and a credit to Wilson Brothers”.
Dave P. - Groton, MA
“Everyone was exceptional. Thank you for realizing the importance of customer service in an age where we seldom see that”.
Deborah & Michael K. - Chelmsford, MA
“Both men worked well together. Highly recommend Wilson brothers.”
Woodrow P. - Bedford, MA
“Can not emphasize the quality enough, everything was A+”.
Gordon P. - Chelmsford, MA
“All your employees that I have dealt with have been courteous, professional and a pleasure - made my decision to change a lot easier”.
Les L. - Nashua, NH
“The technician mentioned that I needed to call the office to set up a routine tune up. I called and left a message and when they called me back they mentioned that the technician had called in and told them what I needed. I was really impressed that he took the time to do that”.
Nestor M. - Chelmsford, MA
“The two technicians doing this installation were very professional, courteous, and knowledgeable. They were also very careful of our property and cleaned up well after each workday. Great team!”
Fredrick O. - Marlboro, MA
“Wilson Brothers HVAC was outstanding!”
Kerry C. - Lincoln, MA
“The technician took time to explain the problem and worked diligently to fix it. Outstanding service can be a cliché but is an accurate in this case!”
Lucy B. - Pepperell, MA
“Wilson Brothers arrived when they said they would, quoted me very promptly (same day!), installed equipment when promised and did a beautiful job. I have done quite a bit of technical work in the past, so I can say that their professionalism, workmanship, and friendliness have been unsurpassed. Very refreshing in this day and age”.
Noel R. - Westford, MA
“Each of the men who worked on this project was highly professional, polite, neat in appearance, and pleasant. We are very pleased!”
Pat and Charles D. - Concord, MA
“The overall responsiveness of your entire organization so far exceeds the other HVAC companies I’ve contacted, so that there really is no competition”.
Robert C. - Concord, MA
“An extremely professional organization, knowledgeable and consistently keeping the customer informed throughout the process of a quote, layout, installation and follow up after system fire up”.
Al B. - Littleton, MA
“The installation team was superb! They had to withstand the heat of our attic on 90°+ days and never complained. They still provided the best service and were courteous and professional. Great job! If all companies worked and operated as smoothly and politely as Wilson Brothers, I would be one happy homeowner. Exceptional service!”
Jennifer L. - Billerica, MA
“Your team was wonderful and your ability to get the job done was priceless”.
Jen and Mark D. - Carlisle, MA
“The technician conducted himself as a professional; constantly keeping us informed as to what he was doing and needed to do. He was courteous at all times. He is a credit to your company. He even called the next day to make sure everything was working to our liking, Unheard of in this day and age!”
Helen M. - Townsend, MA
“I just wanted to write and say thank you so very much. My heater went yesterday after a wild rain storm and wouldn’t work. Someone was going to come out to fix it but we realized the pilot light was out and the technician walked us through the steps of relighting it over the phone. He easily could have come out and charged us lots of money which most companies do but he didn’t. I have been using Wilson Brothers for 15 years and have be always found that you really care about your customers and not just your pockets. I have always had a technician find the least expensive way to fix something versus making more money while not jeopardizing the quality. Thank you, I would recommend Wilson Brothers to anyone and will continue to always use you”.
Lindsey M. - Merrimack, NH
“I am very impressed and pleased with whole process and service. Now I know who to call if there is any HVAC problem in the future. Thank you”.
Sung K. - Acton, MA
“I am a first time customer. It was nice to have a professional person answer the phone, and it was great having a technician that really knows his stuff. I will be a repeat customer because of him!”
Skip R. - Tyngsboro, MA
“The technician was terrific! He explained everything thoroughly, pointed out potential problems down the line and even invited me to watch him work, awesome Job!”
Jeff G. - Groton, MA
“Work was done beyond expectation and professionalism. Area was left clean and neat. We are very pleased with Wilson Brothers”.
Peggy S. - Maynard, MA
“The technician was neat, efficient, knowledgeable and friendly. If he wasn’t running out to another call I’d have sat him down for a cup of coffee”.
Beverly N. - Townsend, MA
“Service has been terrific and very responsive to our problems”.
Larry & Marilyn L. - Hollis, NH
“Very happy with the heating and cooling system you installed; done very neatly. Wilson Brothers is great!”
Rick S. - Westford, MA
“Wilson Brothers was very polite and personable. They explained what they would be doing, there was no bad language, and they respected my property. I wish more businesses valued their customers like you do”.
Nancy A. - Acton, MA
“Prompt service even though I was a new customer”
Michael C. - Pepperell, MA
“The installation was great, everything was done in a timely manner and the crew was very professional and friendly. I am completely satisfied with the work that was done”.
Pascal R. - Littleton, MA
“The installation was excellent. It was expertly done with minimum disturbance of our domestic water needs. It was a neat job up to the final vacuuming which prompted my wife to exclaim: 'I should have married a plumber.' That says it all.”
Andre D. - Concord, MA
“This was our first experience with Wilson Brothers. Although it was only for maintenance we were very pleased and plan to use you in the future.”
Ed & Margaret M. - Harvard, MA
“My new system was thoroughly explained to me before the install crew left. They were patient with my neighbors' questions and were very courteous.”
Carmine S. - Tewksbury, MA |
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