Winter, Spring, Summer, Fall. Our customers come first. Your comfort
is not just a product of our work, but also the purpose of our work.

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Intro headline will come here, Wilson Brothers, Your
All-Season Comfort Specialists since 1987.

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Wilson Brothers Google Reviews, HVAC Companies, Middlesex County MA, Worcester County MA, Hillborough County NH

Your comfort is not just a product of our work, but also the purpose of our work.

We truly value your comments and feedback. If you would like to send us a testimonial or have questions or concerns, please email us at feedback@wilsonbrothers.com.

Here are some of the testimonials that our customers have sent us recently:

I am sending this note to express my sincerest appreciation to you and your staff for a job well done. Today when I awoke, my home had no heat and was quite cold. I called your office early and spoke with Amy. She made me feel so good with her kind demeanor and welcoming way. She scheduled a technician for an early morning appointment for us.

When our technician came (PJ), he was just as nice as Amy. He explained everything he was doing to help get heat. He was outstanding!!

Please extend my appreciation to your staff and thank you for employing such wonderful people. I will definitely be calling Wilson Brothers for any future needs.

Debra A. ButcherPepperell, MA

“I want to say thank you to Doug and Amy for a job very well done.  I had no heat and it was 12 degrees outside!  Doug worked diligently to diagnose, find parts, and repair my furnace, while Amy coordinated the repair schedule with the schedule of my family.  Our goal that day was to get heat and Wilson Brothers did that for my family.  Thanks again.”

Jeffrey W. Hollis NH

“To the wonderful staff at Wilson Brothers:  I am extremely happy with my new furnace.  Al and Joe did a fine job installing the furnace and cleaning up after.  They were very efficient and answered all my questions.  Also… the ladies in the office were always informative and never rushed. Every time I called the office, I got a very pleasant voice on the line.  Thank you all very much.”

Rebecca H. Shirley MA

“I want to thank you and your team at Wilson Brothers for the outstanding job they did in converting our old oil furnace to a new high-efficiency gas furnace.  Eric, Derek and Nathan were extremely professional and left our basement spotless.  They addressed every question I had (there were a lot) and took the time to explain what was going on.  The office team was fantastic as well:  Norm, Amy, Dawn, and Kim!  Great teamwork all!”

Del S. Westford MA

“We had two heat pump units installed along with a humidifier.  The crew was excellent; they arrived on schedule with minimal disruption.  The project took four days and each day before they left, they made sure all work areas were immaculate.  Their work effort was professional and courteous.  They answered any questions I had and if they didn’t know, they found out and got back to me.  Bottom line:  great customer focus and a happy, satisfied customer.”

Ed and Jo C. Groton MA

“Thank you Wilson Brothers!  Everything from my initial call to running my new system was an exceptional experience.  Everyone from Cheryl in the office to Norm in sales … to Eric and Doug and Paul were very pleasant and professional.   It was a rainy day and the installation crew took the time to put tarps down to keep the indoor areas clean. Our neighbors just had a new system installed and they highly recommended Wilson Brothers.  We are glad they did!”

Lorraine B.Chelmsford MA

“I spent a lot of time comparing products, companies, and prices and finally chose Wilson Brothers.  Tom Wilson came to my home and demonstrated that he had knowledge of of the product and my specific needs.  Other companies spent way too much time telling me how wonderful they were.  Norm also was knowledgeable, confident, and very pleasant.  Most impressive were the ladies on the phone.  Tjhey were eager to help and didn’t waffle about procedures to get my project underway.  Even your quote was presented the most professionally, right down to the stationery – I noticed it!  Finally, I found many positive reviews on Angie’s List.”

Debbi O.Amherst NH

“Thank  you for installing our new AC unit so efficiently.  I am so impressed that both Tom and Paul stopped by to look over the job before sending out a crew and I appreciate the time they spent educating me on our new system.  We were referred to Wilson Brothers by a friend and it was a solid recommendation – our experience with you has been nothing but positive.”

Jack S.Pepperell MA

“The crew was very courteous, kind, and excellent to work with! Everyone was super in helping me get heat!”

Vanessa McDHeating System Repair, Pepperell MA

“The oil to gas conversion you guys did on my house has worked out great! The installers were true professionals and the system has not skipped a beat since installation. … we had the new building inspector over for some electrical work done for solar panels and he got sidetracked looking at the new heating system. He was extremely impressed with the quality of the work you guys did installing my boiler and the plumbing for the heating zones. Having the inspector comment on it says a lot.”

Keith and Kristen A.Oil to Gas Conversion in Lunenburg, MA

“Pete Farnsworth was very patient and willing to answer questions regarding our new heating system. (He was) very knowledgeable and easy to talk to. Paul and Norm also helped us and both were wonderful!”

Sally O.Heating System Repair & Installation, Westford MA

“Wilson Bros. just replaced our complete HVAC system (2 furnaces and 2 AC units) under a MassSave heat loan program. Very professional and excellent to work with. Their bid was very competitive. They helped us secure all the paperwork required for the MassSave program and with the various utility rebates after the installation. Once scheduled, the installation went smoothly and the work quality was excellent. A couple of minor problems found after the installation were quickly corrected. Highly recommended.”

Marty JensonHVAC Replacement, Central MA

“Wilson Brothers: Thank you for the excellent service … from the installers to Lynne and Dawn in the office who were such a big help. I guess it’s silly to see your faithful old furnace retired, but I admit the new system looks great and the installers were very professional and did a great clean up before they left. ”

Betty B.Heating System Installation/Replacement, Ayer, MA

“Besides meeting with the owner, we met four Wilson Brothers employees. Wilson Brothers is lucky to have them!”

Lou G.HVAC Service, Carlisle MA

“Cliff and Al: Don’t lose them as employees!”

Roger B.HVAC Service, Townsend MA

“Very neat installation! I have nothing but praise for the two technicians who did the installation at my home. You should be proud of your employees!”

Boiler RepairFurnace Installation, Concord MA

“Eric and Derek were polite, friendly, and professional. The install is a work of art!! Performance is exceeding expectations.”

Thomas and Julie D.Pepperell MA

“We are extremely happy with everyone’s professionalism and knowledge at Wilson Brothers. We were frantic when we lost heat during a very cold spell this winter. You all went above and beyond to help us out and we weren’t even existing customers! Thank you for being responsive and responsible (all employees).”

Donna and Ken S.Westford MA

“Wilson Brothers Heating and Air Conditioning installed two heat pump units and a humidifier. The crew that did the majority of the install was excellent; they arrived on schedule with minimal disruption during their workday. For four days they used our garage for work space and storage and also worked in the attic, basement, and outside. Each day before they left they made sure all work areas were immaculate. They were professional and courteous. They answered any questions I had and if they didn’t know, they found out and got back to me. Paul spent a lot of time with me answering questions and going through hands-on operational tests. He made sure I understood how all the units worked, including thermostats and the humidity unit. I really appreciated that. But most important, Paul liked my dog and my dog liked him!”

Ed B. and Joanne C.Groton MA

“I have been experiencing the new environment in our house for several days since the installation of seven Mitsubishi Mr. Slim cooling/heating units on August 8. Sheree and I want to thank you for your excellent service in surveying, planning, recommending, and installing the new system. I can already feel quite a difference in the comfort level in our home. Thanks to Mass SAVE, we were able to finance the system interest free due to the recommendation of Norm Provencher…”

Don and Sheree N.Chelmsford MA

“Great Job!! Cliff and Al were very professional and did a great job with our new system installation. They took pride in their work.”

Mike B.Westford MA

“The installation techs were outstanding, the work exceeded our expectations. Our home (inside and outside) was as clean as when they started.”

Moe and Pauline P.Westford MA

“Nate was so friendly, so professional, so thorough. He was a pleasure to work with when he installed our new AC!”

Michelle SConcord MA

“Al and Nate did an excellent job with the installation. Norm was very knowledgeable and expert.”

Yehia BGroton MA

“Your installation team was very knowledgeable and went above and beyond to accommodate my family during the project. With a 3 year old at home all day, they made sure the site stayed clean and safe. Kudos! Scott MacIntyre was excellent. Derek and Nate were great as well.”

Rachel ZChelmsford MA

“I always thought that Amy Williams was part of the Wilson Brothers family, given that she always responds in a friendly, compassionate, and responsible way. What a surprise to find out that she is not a family member, but is instead, a very valuable asset to your firm.”

Janice B.Harvard MA

“From the initial estimate to the final install and follow up, the Wilson Brothers team was extremely professional, efficient, knowledgeable, and so easy to deal with. The office staff were all very pleasant, and Paul’s team of installers were polite, clean, and proficient during installation. Great Customer Service Wilson Brothers!”

Dave and Anne Z.Heat Pump Installation, Groton MA

“Very knowledgeable and professional. Answered all questions in laymen’s terms and double checked with us on all plans. Crew was always neat, polite, and professional.”

Phillip and Mary Ellen MActon MA

“They (Nate and Al) were AWESOME! Extremely happy with the work installing the on-demand water heater.”

Kathleen O’Westford MA

“Always excellent service!! Everyone is knowledgeable and great problem-solvers! Eric and Dan, also Michael – great for repairs.”

Lisa MChelmsford MA

“Scott was polite, intelligent, concerned and led the other installer with respect. He took time to explain everything.”

Scott SActon MA

“Great guy (John), appears to know what he is doing, makes the client very comfortable.”

Bill DHarvard MA

“Eric was really wonderful!”

Valerie SConcord MA

“Just wanted to let you and the other folks at Wilson Brothers know that my wife and I are extremely pleased with the installation by Scott and Derrick. I don’t know that it could have gone any better!”

Phillip and Mary Ellen MActon MA

“Scott and Deric were both polite, respectful and worked hard. They were both clean and neat in appearance. Thank you”

Mary ZCarlisle MA

“Thank you again for your excellent service and extremely enduring patience … I have to tell you how much I appreciate all that you have done for us that makes our lives comfortable. You are all the best!”

Bill ZWestford MA

“We have been receiving services from Wilson Brothers since we moved into our home in 1999. They are always on time, friendly, and great about explaining repairs or new devices. A+++ Keep up the great work!”

Karen TPepperell MA

“Thank You again to Wilson Brothers!!!! After 3 days of no power (freak Oct/Nov storm) and finally having it restored – discovered we had no heat! Put a call in for service. From the phone call with a very helpful Amy, to your Technician Mike (what a great guy!) – heat was restored within an hour. It is such a comfort knowing that when a situation like this comes up (especially with an elderly person living in the home) that I can ALWAYS rely on Wilson Brothers.”

Carol P.Pepperell, MA

“I lost my upstairs heat late last night (brrr…) and called Wilson Brothers. They came out promptly as always, did a fantastic job and didn’t rob me blind. I always get a tutorial while they work, which helps me to fix problems myself from time to time. I’ve been using them since we built here in 2001 (they installed our 5-zone HVAC/2 oil tank systems) and wouln’t use anyone else.”

Meghan V.Groton MA

“I’m writing you so you can say, ‘I told you so.’ As you know I decided to go with one of your competitors, because they were lower on their quoted price for our a/c system. WHAT A MISTAKE THAT WAS! The job was a disaster. I found out later that the company put in the wrong size air conditioner, didn’t properly wrap or seal the ductwork, and wired the air handler unit incorrectly. Thank you for coming to our rescue and doing the job for us. The new system that Wilson Brothers installed works perfectly. I should have listened to you and gone with Wilson Brothers in the first place. It would have saved us a lot of money and aggravation. Thanks again for saving us. I promise we won’t use anyone else ever again! A lesson learned the hard way,”

Peter & Lori M.Chelmsford MA

“It is refreshing to do business with a company and its personnel who are honest and trustworthy.”

Apple Meadow HardwareTownsend MA

“During the entire process of design, installation, and clean-up, I have been totally impressed by all of your people. Your outstanding craftsmanship, commitment to quality, and meticulous attention to details are clearly evident in your work.”

Steve S.Acton MA

“All the technician were outstanding, prompt, courteous and knowledgeable. The installation crew left a positive attitude even when faced with deep snow.”

Dwight B.Hollis NH

“Thank you for making us a priority – great customer service!”

Julia V. - N.Chelmsford MA

“Thank you for the great job you did installing our heating system. From the first day we spoke, until the time when your people finished and cleaned up, it was a very pleasurable experience. The fire inspector even commented on the nice, neat job you did! Thank you again.”

James H.Tyngsborough MA

“Techs on-site and phone staff are very pleasant and good to work with.”

John C.Westford MA

“From the original installation to the early tune-ups, everyone at Wilson Brothers is professional and friendly.”

Linda A.Bolton MA

“Just the kind of people who are a pleasure to have working in your home.”

Jean D.Andover MA

“Wilson Brothers was very professional, knowledgeable and great to have in my home. They were quiet and totally non-disruptive. You have me for life!”

Ellie C.Harvard, MA

“Building a new home is a tedious, stressful process. Wilson Brothers is the ONLY company we enjoyed working with. Keep up the great work! Thanks again.”

Paul V.Groton MA

“Excellent workers, cleaned area better than it was when they arrived; very professional in conversation even with each other. Job looks neat and finished”

Carol Z.Pepperell, MA

“Where do you get men like these? They were capable and hard working, no short cuts and finished clean. The furnace and water heater work like a charm. Well done!”

Frank M.Concord, MA

“The service and installation were professional. The crew showed up on time and the job was finished ahead of time. All employees that I interacted with were very helpful. I’m happy I went with Wilson Brothers”

Ellen P.Groton, MA

“We have hired many, many, companies and they were by far the best workers”

Bruce & Pat M.Sudbury, MA

“Where do you get men like these? They were capable and hard working, no short cuts and finished clean. The furnace and water heater work like a charm. Well done!”

Frank M.Concord, MA

“This was a wonderful experience – everything happened on time, according to schedule, and there were no surprises. They answered all our questions and showed us how to operate our new system”

Ellen & Robert H.Hopkinton, MA

“They did an excellent job at installing the new system. Was a pleasure to have them do the work”

Joel P.Nashua, NH

“Professional hard workers who adapted to existing site conditions well; finished ahead of schedule”

John W.Ayer, MA

“Thank you so much for the excellent service on our air conditioning system. The technician did a spectacular job; He had such patience and determination to solve our problem once and for all. He did just that and we are so pleased. He is a professional and a credit to Wilson Brothers”

Dave P.Groton, MA

“Everyone was exceptional. Thank you for realizing the importance of customer service in an age where we seldom see that”

Deborah & Michael K.Chelmsford, MA

“Both men worked well together. Highly recommend Wilson brothers”

Woodrow P. Bedford, MA

“All your employees that I have dealt with have been courteous, professional and a pleasure – made my decision to change a lot easier”

Les L.Nashua, NH

“Can not emphasize the quality enough, everything was A+”

Gordon P. Chelmsford, MA

“The technician mentioned that I needed to call the office to set up a routine tune up. I called and left a message and when they called me back they mentioned that the technician had called in and told them what I needed. I was really impressed that he took the time to do that”

Nestor M.Chelmsford, MA

“The two technicians doing this installation were very professional, courteous, and knowledgeable. They were also very careful of our property and cleaned up well after each workday. Great team!”

Fredrick O.Marlboro, MA

“The technician took time to explain the problem and worked diligently to fix it. Outstanding service can be a cliché but is an accurate in this case!”

Lucy B.Pepperell, MA

“Wilson Brothers HVAC was outstanding!”

Kerry C.Lincoln, MA

“The installation team was superb! They had to withstand the heat of our attic on 90°+ days and never complained. They still provided the best service and were courteous and professional. Great job! If all companies worked and operated as smoothly and politely as Wilson Brothers, I would be one happy homeowner. Exceptional service!”

Jennifer L.Billerica, MA

“Your team was wonderful and your ability to get the job done was priceless”

Jen and Mark D.Carlisle, MA

“The technician conducted himself as a professional; constantly keeping us informed as to what he was doing and needed to do. He was courteous at all times. He is a credit to your company. He even called the next day to make sure everything was working to our liking, Unheard of in this day and age!”

Helen M.Townsend, MA

“An extremely professional organization, knowledgeable and consistently keeping the customer informed throughout the process of a quote, layout, installation and follow up after system fire up”

Al B.Littleton, MA

“The overall responsiveness of your entire organization so far exceeds the other HVAC companies I’ve contacted, so that there really is no competition”

Robert C.Concord, MA

“Each of the men who worked on this project was highly professional, polite, neat in appearance, and pleasant. We are very pleased!”

Pat and Charles D.Concord, MA

“Wilson Brothers arrived when they said they would, quoted me very promptly (same day!), installed equipment when promised and did a beautiful job. I have done quite a bit of technical work in the past, so I can say that their professionalism, workmanship, and friendliness have been unsurpassed. Very refreshing in this day and age”

Noel R.Westford, MA

“I am very impressed and pleased with whole process and service. Now I know who to call if there is any HVAC problem in the future. Thank you”

Sung K. Acton, MA

“The technician conducted himself as a professional; constantly keeping us informed as to what he was doing and needed to do. He was courteous at all times. He is a credit to your company. He even called the next day to make sure everything was working to our liking, Unheard of in this day and age!”

Helen M.Townsend, MA

“I just wanted to write and say thank you so very much. My heater went yesterday after a wild rain storm and wouldn’t work. Someone was going to come out to fix it but we realized the pilot light was out and the technician walked us through the steps of relighting it over the phone. He easily could have come out and charged us lots of money which most companies do but he didn’t. I have been using Wilson Brothers for 15 years and have be always found that you really care about your customers and not just your pockets. I have always had a technician find the least expensive way to fix something versus making more money while not jeopardizing the quality. Thank you, I would recommend Wilson Brothers to anyone and will continue to always use you”

Lindsey M.Merrimack, NH

“I am a first time customer. It was nice to have a professional person answer the phone, and it was great having a technician that really knows his stuff. I will be a repeat customer because of him!”

Skip R.Tyngsboro, MA

“The technician was terrific! He explained everything thoroughly, pointed out potential problems down the line and even invited me to watch him work, awesome Job!”

Jeff G.Groton, MA

“Work was done beyond expectation and professionalism. Area was left clean and neat. We are very pleased with Wilson Brothers”

Peggy S.Maynard, MA

“The technician was neat, efficient, knowledgeable and friendly. If he wasn’t running out to another call I’d have sat him down for a cup of coffee”

Beverly N.Townsend, MA

“Service has been terrific and very responsive to our problems”

Larry & Marilyn L.Hollis, NH

“Very happy with the heating and cooling system you installed; done very neatly. Wilson Brothers is great!”

Rick S.Westford, MA

“Wilson Brothers was very polite and personable. They explained what they would be doing, there was no bad language, and they respected my property. I wish more businesses valued their customers like you do”

Nancy A.Acton, MA

“The installation was excellent. It was expertly done with minimum disturbance of our domestic water needs. It was a neat job up to the final vacuuming which prompted my wife to exclaim: ‘I should have married a plumber.’ That says it all.”

Andre D.Concord, MA

“The installation was great, everything was done in a timely manner and the crew was very professional and friendly. I am completely satisfied with the work that was done”

Pascal R.Littleton, MA

“Prompt service even though I was a new customer”

Michael C.Pepperell, MA

“I cannot thank you enough for coming to the rescue again! A weekend morning of waking up with no heat and I put in an emergency call for help. I cannot tell you what a pleasure it is to deal with Wilson Brothers.”

Carol P.Pepperell MA

“My new system was thoroughly explained to me before the install crew left. They were patient with my neighbors’ questions and were very courteous”

Carmine S.Tewksbury, MA

“This was our first experience with Wilson Brothers. Although it was only for maintenance we were very pleased and plan to use you in the future.”

Ed & Margaret M.Harvard, MA

To Wilson Brothers:  Thank you for your very generous donation to PACH Outreach.  Your donations and continued support are the reason we can help our neighbors in need.  This donation helped to fill our holiday packages and much more.  We are blessed to be a part of a community that is so generous toward the needs of our neighbors.  Thank you for being part of that community!

Ellen CastellanoPACH Outreach Volunteer

Wow!  What a nice surprise.  We were pleased to recommend your services to our neighbors, the Kwon’s.  We love our Mitsubishi ACs and expound the neatness and professionalism of your installation process.

Moe and Pauline PWestford MA

Great experience from Norm in sales through install and finance!  I’ll be a Wilson Brothers customer “for life.”

Ben HBoxborough MA

Dear Wilson Brothers:  We want to thank you from the bottom of our hearts for your generous donation of time and labor to take care of the maintenance of our heating system.  It was such a kind gesture and we wanted you to know how much we appreciated it!

The Staff and Seniors at the Pepperell Senior Center

Dear Wilson Brothers:  Thank you for your support of the North Middlesex Scholarship Foundation.  Your generosity is greatly appreciated.  The donation you provided was awarded to a North Middlesex Regional High School graduate for continuing education after high school.  We are grateful to you and appreciate your continued support.

NMRSD Scholarship Foundation Committee

Dear Tom:  On behalf of our Board of Trustees, volunteers, staff, and especially the clients of Loaves & Fishes Food Pantry, Inc., I would like to extend my appreciation to you for your recent donation.  … last year we assisted over 900 households.  Each time we are open, we distribute approximately 5,700 pounds of food!  Your4 gift is crucial in ensuring that we are able to continue providing this service to the communities of Ayer, Devens, Groton, Harvard, Littleton and Shirley.

Patricia A. SternExecutive Director, Loaves & Fishes Food Pantry, Inc.

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