Winter, Spring, Summer, Fall. Our customers come first. Your comfort
is not just a product of our work, but also the purpose of our work.

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Intro headline will come here, Wilson Brothers, Your
All-Season Comfort Specialists since 1987.

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Frequently Asked Questions

At Wilson Brothers, we pride ourselves on providing solutions that are based on customer needs. We don’t rush our home visits; we ask lots of questions to be sure we have the whole picture; and we listen intently to your answers. Then we review our notes and confer with our technicians. We don’t provide cookie-cutter recommendations – what’s good for your neighbor may not be the best solution for you.

How do I know when it’s time to replace my heating or air conditioning system?

1. Do you have hot or cold rooms in the house?
A new, properly installed system can yield the same temperature from one end of the house to the other.

2. Do you have to turn up the television or stereo when your heat or a/c comes on?
With today’s technology whisper quiet high efficiency equipment is available.

3. Do you throw away hundreds of dollars every year running an inefficient heating or cooling system?
If your system dates back to the Carter administration (1977-1981) or before, a new system will pay for itself in energy/fuel savings alone. Example: a 20-year old furnace operates at roughly 55% efficiency. Replacing it with a 90% Trane or American Standard variable speed two-stage furnace will increase your AFUE to 92%. If your current gas bill is $200/month, It would drop to $120/month. That’s an $80 saving per month or $960 per year or $19,200 over the next twenty years … savings in fuel cost alone!

4. Do you have to wear a sweatshirt or wrap yourself in a blanket when you’re “relaxing” at home?
Variable speed two-stage furnaces, hydro-air, and radiant heating can stop drafts in your home.

5. Do you feel that you just can’t get completely comfortable in your home?
With today’s technology we can get your home exactly the way you want it — for example: 70 degrees with 45% humidity, dust/pollen free filtered air, and NO DRAFTS.

Call us to set up a free evaluation or fill out our Estimate Form to see what we can do for your total, all-season, home comfort today!

What do I need to consider when selecting an oil/heating company?

There is a fairly simple way to make the right decision and cut through all the “offers.” First, you need to understand exactly what it is that you are buying. You are buying service — period. No company has a special way of filling up your oil tank better than another. Sometimes a company may be a nickel higher or lower for a week or two, but otherwise everyone is around the same price — they have to be, in order to remain competitive.

When your heat goes out at 11:00 PM on a Friday and you call for service (assuming your oil company even provides service), will you get a recording telling you to call back Monday morning? Or, will you get someone “live,” who will come out that night? At Wilson Brothers H.V.A.C., Inc. we provide 24 hours/day, 7 days/week emergency service for all of our heating customers: oil, gas and propane. You will always get a “live” person to speak to, not a recording.

Our service and our warranties are the best around… our commitment to 100% customer satisfaction can attest to that. If you’re still not convinced, find out more about us, or read some of our customer testimonials… or better yet, call 1-800-498-5373 and talk to us in person!

What do you mean by "Home Comfort System"?

The most common is a forced air system which uses air ducts to carry conditioned air throughout your home. A typical forced air system employs an air conditioner, furnace and coil, or a heat pump and air handler. In some parts of the country a heat pump and furnace, or air conditioner and air handler are more appropriate for heating and cooling your home.

All of these configurations are called split systems because they require both a unit outdoors and a unit inside your home. The opposite of a split system is a package unit. Instead of an indoor unit and an outdoor unit, all system components are housed in a single cabinet and installed outdoors or sometimes in the attic. But regardless of whether it’s a split system or a package unit, the concept is the same. Each component is designed and engineered to work together in what is called a “matched system.”

A matched system composed of compatible equipment is perfectly balanced, which is the best way to ensure optimum performance with the highest comfort, efficiency and long life. The Home Comfort Specialists at Wilson Brothers H.V.A.C., Inc. are trained to help determine the best equipment configuration for your needs.

What is Zoning?

In a nutshell, zoning is the independent temperature control of various areas of your home. It doesn’t matter if it’s done with one system or multiple systems, with dampers or without dampers – the concept is the same. With zoning, you can select your own comfort level in each zoned area.

How does a heat pump work?

A heat pump looks just like an air conditioner, but it does double duty, acting as a heater in the winter and an air conditioner in the summer. In the winter it captures the heat that is always present in outside air – even down to zero degrees or less – and pumps it into your home. In the summer, because of its unique switch over valve, a heat pump reverses the flow of refrigerant in order to pull the heat out of your home and transfer it outdoors. It’s this switch over valve that effectively converts a heat pump from a heater to an air conditioner, giving you the best of both worlds.

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phone 978-433-5373